Bbu88 Privacy Policy

1 Introduction

Bbu88 (referred to herein as "we", "us", or "the platform") takes your privacy seriously. This Privacy Policy ("Policy") explains how bbu88 collects, uses, and protects your personal information.

The trust of millions of users across Bangladesh is our greatest asset. That's why we follow international-standard data protection practices and technology to keep every piece of your information secure. At bbu88, our privacy policy isn't just words on paper — it's how we actually operate.

This Privacy Policy applies to the bbu88 website, mobile site, and all associated digital services. We may update this Policy from time to time and will notify you of any changes.

2 Data collection

Bbu88 collects several types of information from you — some provided directly by you, and some collected automatically. Below is a breakdown of the information we collect, organized by category.

• At the time of registration: Name, email address, phone number, and password are collected.
• During the KYC process: Copies of government-issued ID and selfie photos may be collected.
• Transaction time: Payment method details and transaction records are stored.
• Automatically: Cookies, log files, and browsing data are collected.

3 Data usage

Bbu88 uses your information only for specific, legitimate purposes. We never use your data for any other purpose without your consent.

• Account Management: To create, verify, and maintain your profile.
• Service delivery: To manage deposits, withdrawals, betting, and gaming services.
• Security assurance: To prevent fraud, money laundering, and account hacking.
• Contact: To send important updates, promotions, and account-related notifications.
• Gaming improvement: To personalize our services according to your preferences.
• Legal Obligations: To comply with lawful requests from authorities.
• Analytics: To improve platform performance and enhance the user experience.

4 Data storage & protection

Bbu88 stores your information on secure servers. Our data storage practices follow international standards.

• Retention period: Data from active accounts may be retained for up to 5 years after account closure for legal and regulatory purposes.
• Encryption: All data is protected with 256-bit SSL/TLS encryption.
• Access Control: Only authorized personnel have access to your personal data.
• Data backup: Regular backups are performed to prevent data loss.
• Security audit: Regular security audits are conducted by third-party specialists.

5 Data sharing & disclosure

Bbu88 never sells your personal information to third parties for commercial purposes. However, information may be shared in certain specific circumstances.

• Payment processor: Only the information necessary to process transactions is shared with payment partners such as bKash, Nagad, and Rocket.
• Legal Obligations: Information may be disclosed in compliance with a valid order from a court or government authority.
• Fraud investigation: Information may be disclosed to relevant investigative authorities in cases of suspected illegal activity.
• Business transfers: In the case of a company merger or acquisition, data may be transferred to the new management — however, this policy will remain in effect.
• Technology partner: Third-party technology may be used to operate services; such parties are bound by strict confidentiality agreements.

6 Cookie Policy

Bbu88 uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.

• Essential Cookies: These cookies are essential for maintaining your login session and ensuring platform security.
• Functional Cookies: Used to remember your language preference and settings.
• Analytics Cookies: Used to analyze site traffic and usage patterns.
• Cookie Controls: You can block or delete cookies through your browser settings. Please note that doing so may limit certain features.

7 Your Rights

As a bbu88 user, you have specific rights over your personal data. Contact our support team to exercise any of these rights.

• Right to access your data: You have the right to know what personal information we hold about you.
• Right to rectification: You may request corrections to any inaccurate or outdated information.
• Right to erasure: Under certain conditions, you may request that your data be deleted — however, not all data may be erasable due to legal obligations.
• Right to restrict processing: You may request that the processing of your data be restricted under certain circumstances.
• Right to data portability: You may request a copy of your information in a portable, standard format.
• Right to Object: You may opt out of marketing communications at any time.

8 Child Protection

Bbu88 is strictly not intended for anyone under the age of 18. We never knowingly collect information from minors.

• Age verification is carried out at registration, and accounts for users under 18 are not accepted.
• If we become aware that a minor has created an account, the account will be immediately closed and all associated data will be deleted.
• If a parent or guardian becomes aware that their child has created an account, please notify our support team immediately.

9 Security measures

Bbu88 adheres to the highest industry security standards to protect your information. Our multi-layered security infrastructure keeps your data safe at all times.

• SSL/TLS Encryption: All communications are secured with 256-bit encryption.
• Two-factor authentication (2FA): An additional security layer that prevents unauthorized account access.
• Firewall protection: An advanced firewall system protects against cyber attacks.
• Real-Time Monitoring: A dedicated 24/7 security monitoring team detects suspicious activity.
• Penetration testing: Regular third-party security audits are conducted.

10 Contact & Complaints

For any privacy-related questions, complaints, or data requests, please reach out to our dedicated privacy team.

• Email: [email protected] — Privacy-related inquiries are responded to within 48 hours.
• Live Chat: 24/7 live chat support is available in the bottom-right corner of the site.
• Data request: To view or delete your personal data, verify your identity and submit a request.